Support Pass
20 hours
$2,800+ GST
Flexible priority IT support without a monthly contract. Your Support Pass is available for the period and support window shown below.
- ✓ $140/hr + GST
- ✓ Weekdays, 9 am–5 pm
- ✓ 6-business-hour response target
- ✓ Valid for 3 months
- ✓ No call-out fees for travel under 30 minutes
Support Pass terms
Unscheduled work outside the included window uses hours at 1.5×. Queensland public-holiday work uses hours at 2×. Planned after-hours work scheduled by Avant IT remains at the normal 1× rate. Pricing covers support labour only; products and third-party costs are separate.
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